Questions and answers

ZiroTV is an IPTV player for Fire TV, Google TV, Android TV and Titan OS that plays the playlist you bring: the Xtream Codes login or M3U link from a TV service you already use. ZiroTV turns it into live TV with a full TV guide, plus films and series from an Xtream Codes login. BITVIRE, a software company in the Netherlands, makes it.

No. ZiroTV is a media player for playlists you provide. It does not include, host, sell or supply any television channels, films or other content, and it has no affiliation with any content provider. You are responsible for the legality of the streams you add.

Yes. ZiroTV is a media player, in the same way VLC is. It comes with no channels, links or add-ons, and we do not sell or recommend any source. Whether a stream is legal depends on where it comes from, so use a provider that has the rights to what it offers. You are responsible for what you add.

In the EU, the Court of Justice drew the line in the Filmspeler case (C-527/15, 26 April 2017). Selling a media player loaded in advance with links to unlicensed streams infringes copyright, and knowingly watching unlicensed streams is not covered by the exception for temporary copies. ZiroTV is sold as a player only. We cannot advise on the law in your country. Read the judgment on EUR-Lex.

A Fire TV, a Google TV or Android TV device, or a Windows, Mac or Linux computer. You also need the Xtream Codes login (server, username and password) or the M3U link from your provider, and its EPG link if it gives you one. How to download ZiroTV.

From the TV service you use, usually in its welcome email or in your account with it. ZiroTV does not sell, recommend or link to playlists or services, and we cannot help you find one. Xtream Codes and M3U, explained.

No. We have no deals with any provider, take no commission and recommend none. ZiroTV works the same with any standard Xtream Codes login or M3U link. A provider that claims a partnership with ZiroTV does not have one.

Nine: English, French, German, Spanish, Italian, Turkish, Brazilian Portuguese, Russian and Arabic, which reads right to left. ZiroTV follows your device’s language, and you can pick another in the settings. On channels that carry more than one audio track or subtitles, you choose those while you watch, and can set the ones you prefer.

Yes. Make a kids profile and hide the categories it should not see: a kids profile cannot unhide them. Put a PIN on a grown-up profile so the kids cannot switch to it. On a TV, you can also lock the whole app with a PIN that ZiroTV asks for when it opens.

The Xtream Codes login, if your provider gives you one. It brings live channels, films, series, catch-up and the TV guide in one go. An M3U link brings the live channel list, and its guide needs a separate EPG link. Xtream Codes vs M3U, side by side.

No. ZiroTV takes Xtream Codes logins and M3U links only, so a portal address tied to a MAC address cannot be added. Many providers offer an Xtream Codes login for the same service, so ask yours before you install.

With an Xtream Codes login, the guide arrives by itself. With an M3U link, paste your provider’s EPG link into EPG / TV guide URL when you add the playlist. ZiroTV then matches programmes to channels by ID, and by name where IDs are missing. How the TV guide works.

Usually because an M3U playlist has no EPG link, the link has expired, or the guide’s channel IDs and names match none of yours. A big guide can also take a minute to arrive after a sync. Work through the empty-guide checklist.

Yes. Add several and switch between them, or turn on Combine all playlists in Settings for one channel list and one guide. A channel that is in two playlists then shows once, and falls back to the other stream when one fails.

No, only on channels your provider archives, and as far back as it keeps them. Those channels carry a clock in ZiroTV’s channel list. Catch-up and live rewind work on TVs, Windows, Mac and Linux, with an Xtream Codes login or an M3U playlist that carries catch-up tags. Catch-up and live rewind, explained.

Not to try ZiroTV. To keep using it after the trial, yes: a plan belongs to an account at app.zirotv.com, not to one TV. The account also keeps your playlists, favourites, profiles, settings and progress in sync between your screens.

In short, for the trial: a random code the app makes when it is installed, the device code and a hash of the pairing key it shows, the type of device, when the trial started and ends, and when the device was last in touch. On Android, also a hash of the device’s Android ID, so each device gets one trial. With an account, also your email address, your name if you give it, your devices, your plan and payments, and what you sync. Card and bank details stay with Mollie. The privacy policy lists everything we store, and for how long.

Without an account, they stay on your device. With an account, cloud sync is on by default: your logins are then stored encrypted on our server and sent only to your own screens. You can turn sync off on the account screen in the app. A playlist you type on your phone for your TV is stored encrypted until the TV collects it, and deleted then, or within 24 hours if no TV does. Your playlist, guide and streams go straight from your screen to your provider. Only channel logos and posters load through our image server, which keeps a copy for up to a week.

Yes, with another ZiroTV account, from app.zirotv.com. Your friend never sees the login in ZiroTV, and ZiroTV lets no more people watch at once than your provider’s line allows. Check that your provider permits sharing. Shared playlists play in the latest ZiroTV app. More on sharing a playlist.

Rooms bring friends onto the same live channel, film or episode, each from their own playlist. Watch together is in the latest ZiroTV app. Update and start a room. How watch together works.

For films and episodes, yes: on a TV, ZiroTV joins the room and follows its play, pause and seek by position. Live channels play from your own playlist there, but are not levelled to the second. Syncing by sound does that in the phone edition on Android phones, with iPhone and iPad to follow. Watch together is in the latest ZiroTV app. Update and start a room. Where each screen stands.

Your friends can, and nobody else: whether you are online, the channel, film or episode you watch, and whether that is in a room. A switch in the app, Show friends what I’m watching, hides all of it, and friends then see you as offline. Kids profiles have no friends at all, and you can block any account. Friends, that switch and blocking arrive in the app with watch together. Watch together is in the latest ZiroTV app. Update and start a room.

In the phone app, go to Account; in the TV app, to Settings › Account › Account & sync › Delete account. Or sign in at app.zirotv.com, choose Delete account and confirm with your password. You can also email support@zirotv.com from the address on your account. Deleting it cancels running payments, removes your synced playlists and signs your devices out. Payment records are kept for seven years, as tax law requires, but are no longer linked to you once the account is deleted. If you bought an App Store subscription in the iPhone app, once it is available, it keeps renewing until you cancel it with Apple.